I’ve been conducting many corporate training events for many years, and many event organizers say that “hiring corporate trainers for employee training is an unnecessary luxury.” I once talked to a manager of a factory for clothing production and he bluntly stated that “corporate trainers don’t know much about our industry, so how can he understand all the information for improving business efficiency through corporate training?  I feel that these “outsiders” do not know the business rules in the industry, the strengths and weaknesses of competitors, or even the world’s macroeconomics, politics, laws and regulations. All these factors directly affect business. Why do we need corporate training?” Later, I explained to him that of course you are the best in the competition, regulations, and business environment of the industry; knowing this type of information is good and, you should know better than me. However in certain situations, there’s always a place for onlookers to observe and see how a team is function and to pick out some problems that may not always be so clear. From the perspective of the third party, we can use some interesting activities to incorporate all the upper and lower levels to participate in fun training exercises, in order to show their true selves. My appearance It’s not about judging your employees’ ability to work, but observing their actions and the shared feelings during the game. As a facilitator, I can let some newer employees speak up, and I can also convey messages of the upper levels in an easy way, so that some potential employees can express their thoughts.

Success Comes After Failure

Once there was a multinational accountant firm who came to the escape game for corporate training and required bilingual training, so I personally followed up their case. At that time, the training involved many senior level management staff. Generally speaking, I would choose to do a simple ice-breaking game to help familiarize the participants with each other, and then brief them on the safety precautions for the escape game, rules of the game, etc. The whole event is divided into two sections, each game session is 45 minutes. In the first game, I let them play freely and let them talk about some strategies and methods. In the second session of the game, I will ask them to choose a “leader” to coordinate the entire team; and a “time-keeper” responsible for time management, because you don’t know how many puzzles will be in the whole game, but you do know when time will be up and how many clues you have left.  Last, there will be assigned a “communication expert” for prompting, this person must be very expressive, and need to ask the key points of the question in the shortest time so that they can ask for clues most precisely if needed. These roles can be exchanged anytime, but it needs to be for a good reason. Many people usually have “illusory superiority” which is a type of bias where an individual thinks they are better than they actually are. This can be commonly seen when groups of people confidently go inside the games and try to solve the puzzles, but when they do not understand how the puzzles are solved they usually blame it on other factors and not their own problem solving abilities.

That’s why it’s important to have a facilitator to oversee the event to solve any disputes. One important lesson for them to learn is the lesson of “trial and error.” Normally, in their line of work mistakes are not allowed, but in this carefree environment it’s important to let them know that making a mistake is no problem at all and that not everyone will always know everything. By making a mistake you can learn how to do it correctly and avoid making similar mistakes again in the future. As a corporate trainer, I will try to look at the whole event and the whole team to find out if there is a communication problem. Is it a problem of expressiveness? Too much contention? Is it a time management issue? Is nobody taking responsibility? Are they being too shy? Is someone being over confrontational? Are there freeriders? Did you not make good use of everyone’s strengths? There are countless explanations for potential problems.

Let’s use this metaphor for example. The role of a corporate trainer is like a traffic light at a busy intersection with vehicles coming from all directions. Some people are like fancy sports cars, some people are functional vehicles like buses or pick-up trucks, and some people are motorcycles. They move at different speeds and have different functions and backgrounds. These vehicles cannot communicate with each other very well and that’s why they need the traffic light to let them know when to go or when to stop. Without it, it may very well lead to an accident!

For more tips on Team Building, please see the “HR’s Team-building cheat sheet!”

The post Let’s Talk About Corporate Trainers! appeared first on LOST.

貼士1: 活動場地選擇

首先要考慮一下公司所在位置，輕鬆的話所有同事都是來自同一個地方，可是有些企業有不同辦公室或分店，同事都來自不同地方，車程有長有短，確實需時，故此最好選擇一些地理位置較為方便，方便來也方便走。大部份活動完結之後，通常也會一起進行聚餐，交通安排也是一個頭痛點，所以如果Team Building活動場地附近有不同類型的餐飲這是一個非常好的選擇，例如銅鑼灣、旺角、中環、尖沙咀等等。

貼士2: 活動參與人數

我極度強烈建議團隊活動最好在60人之內。第一，人數太多的話場面控制會非常混亂，既然企業培訓或者團隊訓練是要大家打成一片，所以無謂製造麻煩。若然公司人數真的超過這個數量，建議可以分批進行，一來小組形式往往感受比較深、效果比較好；二來你作為搞手管理也相對容易，減少「出事」機會。第二，有些企業會歡迎員工帶領家屬或者攜眷出席團隊訓練，故此要了解清楚有沒有小朋友（根據個人經驗，絕大多數都會有），所以選擇活動的時候最好是一些歡迎親子的，不血腥、不暴力、不恐怖、不驚嚇，也不要過於體力勞動，務求做到皆大歡喜，人人開心。

貼士3: 活動語言考慮

現在大部份會舉行Team Building的企業都一定有些外籍同事，如果選擇的活動上，言語溝通相應困難，例如：場地負責人或者其員工不諳英語，那麼就要勞煩你自己本人充當翻譯，故此我極力建議找一些真的可以「雙語廣播」甚至乎三文兩語的場地負責。這個你一定要做一個site visit （實地考察）並確認雙語溝通沒有問題才可以。因為筆者曾經聽過很HR訴苦，場地回覆一般都是說英語沒問題，可是到活動當天才發覺場地裏的職員或導師英語水平真的令人感覺雞皮疙瘩。故此實地考察最好是有場地負責人直接見面，確保萬無一失。

貼士4: 活動時間管理

曾經見識過有不少公司舉辦全日Team Building活動，一般來說這些反應都不是很受落，原因是大部份同事都想輕鬆一下。我曾經見過有些公司完了活動之後，還加插了一個銷售報告會議，要求每個銷售人員滙報一下自己的數字，可能搞手以為可以取悅老闆，誰不知卻開罪了大部份同事，所以我認為活動質素及時間要好好管理。一場好的Team Building 應該在兩至三小時之內，既不膩也不缺。最好選擇在午飯時間之後舉行，讓大家心情輕鬆一點，玩完之後甚至乎可以提早下班，或者一同聚餐吃喝玩樂。切記！老闆都是想上下員工開開心心打成一片，最後把業績提升。

貼士5: 活動賽後檢討

所有Team Building的活動都有一個目的，就是要大家上下一心共同對抗逆境、尋求解決方法、破解難關、完成任務、取得成功、了解公司的未來方向。故此活動完結之後最好是有一個局外人的身份為大家作一個賽後檢討，當然具有專業培訓導師認證更加理想，這個崗位正好可以為大家發聲，用一些輕鬆的方法來檢視一下每位隊員的表現，從而可以讓大家更加了解各位的長短，然後互補不足，提高工作效率，記住這才是老闆想要的，故此不是完了就算，是需要有些質量的東西帶走的，最後還要來一張大合照，記錄開心時刻！

說到這裏，希望以上的可以幫忙大家在選擇不同類型Team Building的活動時候有什麼值得注意的地方，或是該做與不該做的。最後希望提醒一點，也是頗為重要的一點，就是 Budget (預算)！一般我見過花費幾千至幾萬都有，其實我個人認為你首先要計劃每位同事預算是多少，一般來說大約$300至$500，已經可以有很不錯的選擇，這個是我的經驗之談，希望大家受用。

The post Team Building的心得及五大貼士 appeared first on LOST.

Tip 1: Choose the Venue Wisely:

First of all, you must consider the location of the company. If all the colleagues are from the same office it’ll be no problem, but some companies have different offices or branches, and the colleagues are from different places. A convenient location will help increase attendance rates for the event as many people would prefer not to attend if it’s somewhere far and inconvenient. Of course, you can always call a coach for your whole team to head to the venue, but that’ll be another factor you have to consider in the long run. After most of the activities are over, we usually have dinner together, and transportation arrangements are also a headache, so if there is a wide variety of eateries near the Team Building venue it will definately be one less problem to worry about.

Tip 2: Number of Participants

I strongly recommend that the team activity should be within 60 people. First, if there are too many people,crowd control may become a serious problem. Since corporate training or team training requires everyone to work as a team, it’ll be harder to do so if the group is too large. If the number of participants really exceeds the recommended number then the organizer may choose to do the event in batches. Firstly, if the group is smaller the bonding experience will be more effective. Secondly, a smaller group will be relatively easier to manage, and will also reduce the chance of “incidents” to happen. Also, some companies will welcome employees to bring family members or significant others to participate in team building. Therefore, it is necessary to know whether there are children joining to control the number of attendees.

Tip 3: Language Considerations at the Event

Hong Kong, being an international hub, will now most certainly have companies with employees consisting of multiple backgrounds and nationalities. If you pick an activity, you have to make sure that language barriers will not be an issue, for example: the venue manager or his staff is not fluent in English, then you or another colleague must take the role of the translator which will be an added element in the already complicated process, so I highly recommend finding a venue that has bilingual or trilingual  Some locations in Hong Kong may only provide Cantonese trainers or hosts so this may be very unengaging for foreign colleagues. It’s advised to do a site visit and confirm that there is no problem with bilingual communication. Many venues usually respond that they have English speaking staff, but it’s not until the day of the event that the English level of staff or facilitators at the venue are not what they expect. Therefore, it’s best to have a site visit with the venue’s staff directly to ensure that nothing goes wrong.

Tip 4: Event Time Management

Many companies organize full-day activities, but generally speaking, these reactions are not very satisfactory, because most colleagues want to relax. If you cram the day full of different events then some attendees might burnout and become even more tired than at work. On a side note, I have seen that some companies have added a sales report meeting after the team building event, where each salesperson has to report their own numbers. Maybe they are trying to impress the boss, but at times like this it’s very easy to step on toes, so make sure you don’t use too much time at the event by bringing up work related stuff. A good Team Building should be within two to three hours during office. It is best to hold it after lunch time to make everyone feel more relaxed. You might even leave work early after dinner or have a meal together. Remember! After all, the main point is to make everyone happy in order to give a moral boost to improve their performance.

Tip 5: Reflection and Feedback

All Team Building activities have a similar purpose, which is for everyone to work together to confront adversity, find solutions, solve difficulties, complete tasks, achieve success, and understand the future direction of the company. Therefore, it is best for everyone to conduct a post-match review after the end of the event. Of course, it is more ideal to have a professional training instructor to lead the whole event if possible as their feedback may be a bit more objective being from a 3rd party and wont pull their punches when critiquing the performance. You can use some easy methods to check the status of each team member, so that you can better understand your strengths and weaknesses, then complement each other and improve work efficiency because in the long run this is what the boss wants. Also, make sure to take photos and record some happy moments!

Finally, I would like to remind you of the importance of Budget! I have seen spending thousands to tens of thousands. In fact, I personally think that you must first plan what the budget of each colleague is. Generally speaking, about $ 300 to $ 500, there are already very good options. Obviously, if you can help your boss save some money while having a great event this would be the best of both worlds Having said that, I hope that the above can help everyone pay attention to when planning a Team Building activities. Good luck and have fun!

Team Building的心得及五大貼士

作為活動搞手的你，真的要審慎考慮一下如何可以舉辦一場好的團體訓練活動，先弄清楚Team Building 的規劃及目的，才能讓公司上上下下盡興而歸。特別是當你的上司把這份差使，作為評核你辦事能力的表現一環。同事的掌聲及上司的評價真的有機會影響你的仕途。歸納多年的經驗，得出以下心得。

貼士1: 活動場地選擇

首先要考慮一下公司所在位置，輕鬆的話所有同事都是來自同一個地方，可是有些企業有不同辦公室或分店，同事都來自不同地方，車程有長有短，確實需時，故此最好選擇一些地理位置較為方便，方便來也方便走。大部份活動完結之後，通常也會一起進行聚餐，交通安排也是一個頭痛點，所以如果Team Building活動場地附近有不同類型的餐飲這是一個非常好的選擇，例如銅鑼灣、旺角、中環、尖沙咀等等。

貼士2: 活動參與人數

我極度強烈建議團隊活動最好在60人之內。第一，人數太多的話場面控制會非常混亂，既然企業培訓或者團隊訓練是要大家打成一片，所以無謂製造麻煩。若然公司人數真的超過這個數量，建議可以分批進行，一來小組形式往往感受比較深、效果比較好；二來你作為搞手管理也相對容易，減少「出事」機會。第二，有些企業會歡迎員工帶領家屬或者攜眷出席團隊訓練，故此要了解清楚有沒有小朋友（根據個人經驗，絕大多數都會有），所以選擇活動的時候最好是一些歡迎親子的，不血腥、不暴力、不恐怖、不驚嚇，也不要過於體力勞動，務求做到皆大歡喜，人人開心。

貼士3: 活動語言考慮

現在大部份會舉行Team Building的企業都一定有些外籍同事，如果選擇的活動上，言語溝通相應困難，例如：場地負責人或者其員工不諳英語，那麼就要勞煩你自己本人充當翻譯，故此我極力建議找一些真的可以「雙語廣播」甚至乎三文兩語的場地負責。這個你一定要做一個site visit （實地考察）並確認雙語溝通沒有問題才可以。因為筆者曾經聽過很HR訴苦，場地回覆一般都是說英語沒問題，可是到活動當天才發覺場地裏的職員或導師英語水平真的令人感覺雞皮疙瘩。故此實地考察最好是有場地負責人直接見面，確保萬無一失。

貼士4: 活動時間管理

曾經見識過有不少公司舉辦全日Team Building活動，一般來說這些反應都不是很受落，原因是大部份同事都想輕鬆一下。我曾經見過有些公司完了活動之後，還加插了一個銷售報告會議，要求每個銷售人員滙報一下自己的數字，可能搞手以為可以取悅老闆，誰不知卻開罪了大部份同事，所以我認為活動質素及時間要好好管理。一場好的Team Building 應該在兩至三小時之內，既不膩也不缺。最好選擇在午飯時間之後舉行，讓大家心情輕鬆一點，玩完之後甚至乎可以提早下班，或者一同聚餐吃喝玩樂。切記！老闆都是想上下員工開開心心打成一片，最後把業績提升。

貼士5: 活動賽後檢討

所有Team Building的活動都有一個目的，就是要大家上下一心共同對抗逆境、尋求解決方法、破解難關、完成任務、取得成功、了解公司的未來方向。故此活動完結之後最好是有一個局外人的身份為大家作一個賽後檢討，當然具有專業培訓導師認證更加理想，這個崗位正好可以為大家發聲，用一些輕鬆的方法來檢視一下每位隊員的表現，從而可以讓大家更加了解各位的長短，然後互補不足，提高工作效率，記住這才是老闆想要的，故此不是完了就算，是需要有些質量的東西帶走的，最後還要來一張大合照，記錄開心時刻！

說到這裏，希望以上的可以幫忙大家在選擇不同類型Team Building的活動時候有什麼值得注意的地方，或是該做與不該做的。最後希望提醒一點，也是頗為重要的一點，就是 Budget (預算)！一般我見過花費幾千至幾萬都有，其實我個人認為你首先要計劃每位同事預算是多少，一般來說大約$300至$500，已經可以有很不錯的選擇，這個是我的經驗之談，希望大家受用。

The post Top Five tips for Team Building! </br>Team Building的心得及五大貼士 appeared first on LOST.

在台灣，對於密室逃脫我相信大部份人一般都不會陌生，可是你又會否知道全世界各地都有很多不同的密室逃脫，當中有很多不同的特色，我說的並不是他們的主題、機關、謎題，反而是他們的提示表達方式。

語言提示

一些密室逃脫喜歡給玩家一台甚至幾台手提對講機，調校好適當的頻道的時候就可以直接和前台對話，當你在逃脫過程當中遇上什麼難題可以隨時按下按鈕直接溝通，這樣的做法比較直接省卻了一些時間。

動作提示

一些密室，當你遇上難題的時候，你要對着鏡頭（即閉路電視）聯同所有隊友一起跳舞，需要維持大約十秒時間，要利用這種方式通知前台職員你需要協助，然後他們會進入房間給你協助。這樣我覺得氣氛也很好，因為大家都腦閉塞欠缺靈感的時候，可以一起瘋狂跳一番，感覺不錯。

真人提示

在台灣有些說法是小天使，就是安排一些員工跟着玩家一起進入房間，在整個逃脫過程當中例如六十分鐘「常伴你左右」，你每次遇到疑難的時候轉個頭就可以直接提問。我個人對於這種方式並不是很接受，一則我是來跟朋友們一起挑戰密室逃脫，解謎題、動機關、找出口，所以當有第三者在場反而會令到我們顯得尷尷尬尬。二則我們是一個團隊合作精神，例如我們正在進行公司企業培訓，或團隊訓練，若然有一些「過分熱情」的小天使，看着我們卡關又看不過眼然後提供答案直接了當，那麼我們怎樣鍛鍊團隊合作？又如何找出隊伍之間的長與短？！三則有一些男生比較愛逞英雄，若然那些小天使是一位女生，那麼男性玩家又會覺得面紅耳熱，遇着難題又不好意思問，問了又不好意思，直到小天使解釋又會覺得場面尷尬，怎麼這麼淺白的謎題我竟然解不通想不透。

除非這是一個小朋友或者是親子導賞活動，所以如非必要我也覺得無謂安排一些小天使進入房間，一來可以省卻以上的麻煩，二來可以減輕成本，最重要的是讓玩家玩個痛快，這才是真人實景密室逃脫的體驗。

如欲了解更多有Team Building 的技巧，可瀏覽「人力資源管理（HR）必看天書」。

The post 小天使的作用（密室逃脫篇） appeared first on LOST.

Why Team Building Matters in Hong Kong

Team building is more than just a corporate buzzword. It’s a strategic tool for fostering trust, improving communication, and driving collective problem-solving. In Hong Kong’s dynamic and competitive business environment, effective team building can:

• Enhance Communication: Break down silos and foster open dialogue among team members.
• Boost Morale: Provide a refreshing break from routine work, improving overall job satisfaction.
• Promote Collaboration: Encourage teams to work cohesively towards shared goals.
• Develop Skills: Sharpen problem-solving, leadership, and decision-making abilities.

Top Team-Building Activities in Hong Kong

1. Escape Room Challenges

Escape rooms are a favorite among corporate teams in Hong Kong. Companies like LOST offer themed escape games that test problem-solving skills, creativity, and teamwork. With scenarios ranging from solving ancient mysteries to futuristic missions, these games are perfect for fostering collaboration under pressure.

2. Outdoor Adventures

Hong Kong’s stunning natural landscapes make it an ideal destination for outdoor team-building activities. Popular options include:

• Hiking Challenges: Explore scenic trails like Dragon’s Back while working as a team to navigate the route.
• Water Sports: Kayaking or paddleboarding in Sai Kung fosters cooperation and trust.

3. Cultural Experiences

Delve into Hong Kong’s rich culture with activities like Chinese calligraphy workshops or dim sum cooking classes. These experiences promote teamwork while celebrating the city’s heritage.

4. Interactive Workshops

Engage your team with workshops focusing on skills like leadership, communication, and creativity. LEGO® Serious Play® and design-thinking sessions are highly effective for fostering innovation.

5. Custom Corporate Games

Companies like LOST Arena specialize in gamifying corporate events. From interactive LED floor games to team battle challenges, these custom experiences are designed to energize and unite teams.

Tips for Planning a Successful Team-Building Event

To maximize the impact of your team-building efforts, keep these tips in mind:

• Follow Up: Debrief after the event to discuss takeaways and insights.
• Understand Your Goals: Define what you want to achieve—whether it’s improving communication, fostering creativity, or simply having fun.
• Know Your Team: Consider your team’s preferences, physical capabilities, and cultural sensitivities.
• Choose the Right Activity: Match the activity to your objectives and team dynamics.

Why Choose LOST for Team Building in Hong Kong?

LOST is a pioneer in creating immersive and innovative team-building experiences. With customizable escape room themes, corporate training programs, and a proven track record of working with global brands, LOST ensures your team-building event is not only engaging but also impactful. Their 16C algorithm enhances collaboration and learning, making team building more meaningful.

Final Thoughts

Team building in Hong Kong offers endless opportunities to inspire your team, strengthen bonds, and boost performance. Whether it’s an adventurous escape room, an outdoor trek, or a creative workshop, investing in team building is a step towards a more cohesive and productive workplace.

Ready to level up your team-building efforts? Explore the possibilities with LOST and discover how their innovative experiences can transform your team dynamics.

The post The Ultimate Guide to Team Building in Hong Kong: Boosting Morale and Productivity appeared first on LOST.

I’ve been conducting many corporate training events for many years, and many event organizers say that “hiring corporate trainers for employee training is an unnecessary luxury.” I once talked to a manager of a factory for clothing production and he bluntly stated that “corporate trainers don’t know much about our industry, so how can he understand all the information for improving business efficiency through corporate training?  I feel that these “outsiders” do not know the business rules in the industry, the strengths and weaknesses of competitors, or even the world’s macroeconomics, politics, laws and regulations. All these factors directly affect business. Why do we need corporate training?” Later, I explained to him that of course you are the best in the competition, regulations, and business environment of the industry; knowing this type of information is good and, you should know better than me. However in certain situations, there’s always a place for onlookers to observe and see how a team is function and to pick out some problems that may not always be so clear. From the perspective of the third party, we can use some interesting activities to incorporate all the upper and lower levels to participate in fun training exercises, in order to show their true selves. My appearance It’s not about judging your employees’ ability to work, but observing their actions and the shared feelings during the game. As a facilitator, I can let some newer employees speak up, and I can also convey messages of the upper levels in an easy way, so that some potential employees can express their thoughts.

Success Comes After Failure

Once there was a multinational accountant firm who came to the escape game for corporate training and required bilingual training, so I personally followed up their case. At that time, the training involved many senior level management staff. Generally speaking, I would choose to do a simple ice-breaking game to help familiarize the participants with each other, and then brief them on the safety precautions for the escape game, rules of the game, etc. The whole event is divided into two sections, each game session is 45 minutes. In the first game, I let them play freely and let them talk about some strategies and methods. In the second session of the game, I will ask them to choose a “leader” to coordinate the entire team; and a “time-keeper” responsible for time management, because you don’t know how many puzzles will be in the whole game, but you do know when time will be up and how many clues you have left.  Last, there will be assigned a “communication expert” for prompting, this person must be very expressive, and need to ask the key points of the question in the shortest time so that they can ask for clues most precisely if needed. These roles can be exchanged anytime, but it needs to be for a good reason. Many people usually have “illusory superiority” which is a type of bias where an individual thinks they are better than they actually are. This can be commonly seen when groups of people confidently go inside the games and try to solve the puzzles, but when they do not understand how the puzzles are solved they usually blame it on other factors and not their own problem solving abilities.

That’s why it’s important to have a facilitator to oversee the event to solve any disputes. One important lesson for them to learn is the lesson of “trial and error.” Normally, in their line of work mistakes are not allowed, but in this carefree environment it’s important to let them know that making a mistake is no problem at all and that not everyone will always know everything. By making a mistake you can learn how to do it correctly and avoid making similar mistakes again in the future. As a corporate trainer, I will try to look at the whole event and the whole team to find out if there is a communication problem. Is it a problem of expressiveness? Too much contention? Is it a time management issue? Is nobody taking responsibility? Are they being too shy? Is someone being over confrontational? Are there freeriders? Did you not make good use of everyone’s strengths? There are countless explanations for potential problems.

Let’s use this metaphor for example. The role of a corporate trainer is like a traffic light at a busy intersection with vehicles coming from all directions. Some people are like fancy sports cars, some people are functional vehicles like buses or pick-up trucks, and some people are motorcycles. They move at different speeds and have different functions and backgrounds. These vehicles cannot communicate with each other very well and that’s why they need the traffic light to let them know when to go or when to stop. Without it, it may very well lead to an accident!

For more tips on Team Building, please see the “HR’s Team-building cheat sheet!”

企業培訓師的重要性

為什麼要企業培訓師？”

筆者從事企業培訓多年，當中接觸過不少人認為「聘用企業培訓師作為員工培訓是一項不切實際的奢侈」。曾經有一位從事服裝生產的工廠管理層與我交談，他更直言地認為「企業培訓師對我們本業並不甚了解，又有何德何能地可以洞悉一切先機透過企業培訓來提升業務效率？覺得企業培訓師這些「門外漢」根本不知道行業內經營規則、對手的強與弱、甚至乎世界宏觀經濟、政治、法律條例等等，這一切直接影響生意的要素，又怎麼要一個企業培訓師來培訓我們那些「高層前輩」？」後來，我跟他解釋，行業內的競爭、法規、營商環境當然你是佼佼者；知人善用哪些是你的心腹、哪些你是你的內患，你應該比我更清楚。但正所謂「當局者迷，旁觀者清」，我們可透過第三者角度來看，由一些有趣而生動的活動，讓上下各階層能參與遊戲培訓當中，務求將他們最真實的一面展露出來，我的出現並不是要評審各位員工的工作能力、而是要從遊戲當中觀察他們的一舉一動，以及那些分享的玩後感。我作為一個中樞杻可以讓一些基層員工發聲，也可以用輕鬆的方法將上層的意思傳達下去，令一些有潛質的員工從中有所表現。

犯錯是為了獲勝

曾經有另一間國際級會計師樓前來密室逃脫作企業培訓，並要求需要雙語培訓的，故此由我親自接待。那時候，來的都是中層以上及幾個由外國來的高層，一般來說團隊訓練我會選擇先做一個簡單的破冰遊戲，讓彼此熟悉，然後敘述一下密室逃脫遊戲過程注意事項遊戲規則等等，遊戲共分兩個環節，每一節為45分鐘。首一節的遊戲我讓他們自由發揮，讓他們自己思考一套策略及方法。到第二節遊戲，我會要求他們選一個「指揮官」出來，負責統籌整個團隊；以及一個「時間管理者」負責時間管理，因為你不知道有多少個關卡、多少道謎題，只知道剩下的時間；再來一個「溝通專家」以作問提示之用，這個人的表達能力要非常之強，需要在最短的時間提出問題的重點。說到這裏大家認為萬無一失，可是往往就是人算不如天算，我給他們的一課就是「犯錯就是為了獲勝」，由於他們是來自不同的國家及背景，再加上他們的工作是絕對不容許出錯，試幻想一家國際級的會計師樓只要稍微一些人為失誤絕對可以牽連甚廣。不過，在這個密室逃脫遊戲當中，我是絕對歡迎你們出錯！因為我就需要你們從錯誤中學習，知道對方的有些可為，有些不可為。你沒有犯過錯就根本不知道那裏出問題。我作為企業培訓師會嘗試用一個鷹眼的角度來看整件事、整個團隊、整個配合，是溝通上出現問題？是表達能力問題？或是觀察不夠細緻？是太多爭拗？是時間管理問題？是推卸責任？是太過禮讓？是有人指揮過度？是有零貢獻者？是沒有好好運用大家的長處？一切一切着實有很多的解釋。

車輛的比喻

企業培訓師的角色就好像一個十字路口融會着四方八面的車輛，有些人是跑車很有推進性的、有些人是功能性的車輛作用大速度平穩、有些人是電單車比較個人很有想法、有些人是一輛巴士服務大家。車輛之間互相溝通也就是需要一個十字路口的交通燈，沒有這個也難前進。

如欲了解更多有Team Building 的技巧，可瀏覽「人力資源管理（HR）必看天書」。

The post Let’s Talk About Corporate Trainers!</br>企業培訓師的重要性 appeared first on LOST.

筆者從事企業培訓多年，當中接觸過不少人認為「聘用企業培訓師作為員工培訓是一項不切實際的奢侈」。曾經有一位從事服裝生產的工廠管理層與我交談，他更直言地認為「企業培訓師對我們本業並不甚了解，又有何德何能地可以洞悉一切先機透過企業培訓來提升業務效率？覺得企業培訓師這些「門外漢」根本不知道行業內經營規則、對手的強與弱、甚至乎世界宏觀經濟、政治、法律條例等等，這一切直接影響生意的要素，又怎麼要一個企業培訓師來培訓我們那些「高層前輩」？」後來，我跟他解釋，行業內的競爭、法規、營商環境當然你是佼佼者；知人善用哪些是你的心腹、哪些你是你的內患，你應該比我更清楚。但正所謂「當局者迷，旁觀者清」，我們可透過第三者角度來看，由一些有趣而生動的活動，讓上下各階層能參與遊戲培訓當中，務求將他們最真實的一面展露出來，我的出現並不是要評審各位員工的工作能力、而是要從遊戲當中觀察他們的一舉一動，以及那些分享的玩後感。我作為一個中樞杻可以讓一些基層員工發聲，也可以用輕鬆的方法將上層的意思傳達下去，令一些有潛質的員工從中有所表現。

犯錯是為了獲勝

曾經有另一間國際級會計師樓前來密室逃脫作企業培訓，並要求需要雙語培訓的，故此由我親自接待。那時候，來的都是中層以上及幾個由外國來的高層，一般來說團隊訓練我會選擇先做一個簡單的破冰遊戲，讓彼此熟悉，然後敘述一下密室逃脫遊戲過程注意事項遊戲規則等等，遊戲共分兩個環節，每一節為45分鐘。首一節的遊戲我讓他們自由發揮，讓他們自己思考一套策略及方法。到第二節遊戲，我會要求他們選一個「指揮官」出來，負責統籌整個團隊；以及一個「時間管理者」負責時間管理，因為你不知道有多少個關卡、多少道謎題，只知道剩下的時間；再來一個「溝通專家」以作問提示之用，這個人的表達能力要非常之強，需要在最短的時間提出問題的重點。說到這裏大家認為萬無一失，可是往往就是人算不如天算，我給他們的一課就是「犯錯就是為了獲勝」，由於他們是來自不同的國家及背景，再加上他們的工作是絕對不容許出錯，試幻想一家國際級的會計師樓只要稍微一些人為失誤絕對可以牽連甚廣。不過，在這個密室逃脫遊戲當中，我是絕對歡迎你們出錯！因為我就需要你們從錯誤中學習，知道對方的有些可為，有些不可為。你沒有犯過錯就根本不知道那裏出問題。我作為企業培訓師會嘗試用一個鷹眼的角度來看整件事、整個團隊、整個配合，是溝通上出現問題？是表達能力問題？或是觀察不夠細緻？是太多爭拗？是時間管理問題？是推卸責任？是太過禮讓？是有人指揮過度？是有零貢獻者？是沒有好好運用大家的長處？一切一切着實有很多的解釋。

車輛的比喻

企業培訓師的角色就好像一個十字路口融會着四方八面的車輛，有些人是跑車很有推進性的、有些人是功能性的車輛作用大速度平穩、有些人是電單車比較個人很有想法、有些人是一輛巴士服務大家。車輛之間互相溝通也就是需要一個十字路口的交通燈，沒有這個也難前進。

如欲了解更多有Team Building 的技巧，可瀏覽「人力資源管理（HR）必看天書」。

The post 企業培訓師的重要性 appeared first on LOST.

遊戲治療

我不時有參與家長為小朋友舉辦的生日派對，亦會充當導師 — 透過不同遊戲教導小朋友如何逆境解難。遊戲治療並不再是新鮮事，遊戲真的可以有治療作用，不過我反而想用一些輕鬆的方法介紹一下能如何與小朋友拉近距離，透過不同的活動讓他們善於表達自己情緒、專注問題、研究其解決方法。無論是球類、棋類、又或者歷奇遊戲，都能產生不同的效果。

這一次我想談及如何透過密室逃脫遊戲令小朋友發揮無限小宇宙。可能在大家印象中的密室逃脫一定就是黑暗的、恐怖的、考膽量的，不過這些都是以前的觀念；現在有很多都是很適合家庭娛樂，特別在這篇文章將會主要談及玩中有學，以下幾點我個人覺得非常之適合訓練小朋友的：

遠離電子屏幕

密室逃脫遊戲設計本身是要運用大家合作性、智慧、觀察和溝通能力，當中不容許使用任何電子屏幕(例如手機、平板)的存在。在遊戲進行當中，需要大家發揮所長，透過遊戲訊息及氣氛，專注解謎，在尋找解決方法中可完全忘卻對於電子屏幕的倚賴，正好可以訓練遠離電子屏幕。

鍛鍊溝通技巧

既然不可以使用電子屏幕，那麼團隊之間的溝通就是要一種考驗。現在都市人都是用智能電話、在APP內輸入簡單的符號、文字取代溝通。在主題房間內，那種人與人之間溝通、對答是要懂得運用耳朵聆聽、嘴巴表達、身體語言、眼神接觸，進行訊息的傳遞。例如：房間內隊友各自找到不同的線索，要大家同時按下從而獲得進一步的提示，但位置卻偏偏是彼此看不到對方的距離，這時候正好考驗大家的表達能力，如何能把一些奇形怪狀的符號或圖案清晰表達，讓對方明白、理解、執行。這需要運用到觀察力、幻想力、以及如何在短時間之內表達清楚，是一個挺好的鍛鍊。

發揮破格思維

“Think out of the box!” 這句說話相信你一定聽過。在密室逃脫遊戲中，正正可以發揮這種破格思維。有時候，明明只是一盞古老的掛燈，但它的倒影卻是一個解碼的數字；有時候，明明是一個舊英式的書櫃，它卻是一個會自動觸發打開進入秘道；有時候，默默地掛在牆壁上的一幅掛畫，它偏偏就是你搜尋良久的出口⋯⋯ 這些都是要透過不同擺設、道具，運用無限觀察力及想象力，才會讓你發現得到它的不平凡。在一般常規的生活中，小朋友往往被規則,指引局限而未能充分運用其破格的思維，因此這特別的環境下打破習以為常的觀念、規律，引發無限潛能的小宇宙。

4Q全面訓練

智商(IQ)、 情商(EQ)、 逆商(AQ)、 創商(CQ)。密室逃脫遊戲設計本身包含多種不同的謎題，透過思考提升智慧、腦轉數加快，讓思路更清晰有理。遊戲設有時間限制，每一刻都要與隊友爭分奪秒破解謎題，尤其在你不知道前面還有多少關卡、有多少個未破解的謎題，又或者有成功逃脫者前車可鑑，以很快的時間成功闖關，這時候一定存有壓力，若是情緒管理不當只會影響遊戲表現，所以必須要冷靜處理問題。在整個密室逃脫遊戲就是一個逆境當中要你尋找線索，即時想出解決方法，跨過難關，這正是每個人生活上都必然會遇到的，無論在工作上、學業上、情感上等等，它是一個很好的逆境商數訓練。有時候我反而覺得要給予小朋友一定的挫敗感，讓他們知道如何面對失敗，管理好自己的情緒，反思問題所在，因為人生旅途上並非每個都可以一路平坦，密室逃脫這遊戲就是要他們勝不驕敗不餒的體驗！

智商（IQ）、適應商數（AQ）、情商（EQ）和創造商數（CQ）是代表不同類型智力或能力的縮寫：

智商（IQ）代表智力商數，衡量認知智力或智力能力。通常包括與邏輯推理、問題解決、數學和分析思維以及記憶力相關的技能。

適應商數（AQ）代表適應商數，指的是一個人在變化和不確定環境中適應、調整和蓬勃發展的能力。它涉及彈性、靈活性、敏捷性以及學習和接受新情況的意願等技能。

情商（EQ）代表情緒商數，也被稱為情緒智商。它代表一個人理解和管理自己的情緒，以及識別並同情他人的情緒的能力。情商包括自我意識、自我調節、同理心和有效的人際溝通等技能。

創造商數（CQ）代表創造商數，指的是個體的創造智力或他們以創造性的方式思考、產生創新想法和解決問題的能力。它包括想像力、獨創性、靈活性以及以非傳統方式思考的能力。

這些不同類型的智力被認為對個人和職業成功至關重要，因為它們對整體認知、情感和文化能力的提升起到重要作用。

建立團隊精神

小朋友一定是自我為中心，肯定試過與年紀相若不論是兄弟姊妹、同學或同伴爭玩具，讓你煩惱吧！不過在密室逃脫遊戲內，就是沒有高低之分只有分工之分，大家要互相合作才能夠一起解決難關，這裡沒有所謂個人英雄主義，很多機關道具若是堅持一個人根本無法完成，在過程中，透過溝通共識，團隊精神由此逐漸建立。再者，大家可以更加了解大家的看家本領，取長補短，於限定時間之內共同破解謎題從而逃離密室。很多時候，當家長看到小朋友起爭執，為了平息紛爭，會採取兩個都會懲罰、又或者會說「大讓細」，結果只會造成不公平，小朋友心中未能理解、覺得委屈、心理受到影響。所以往往在處理這些問題，就是讓他們出現一個共同的「敵人」，密室逃脫正正是他們的敵人，你們若不好好合作只會失望而回。

最後，密室逃脫除了可以讓小朋友放電之外，還是一個很好的親子活動又或者舉辦生日派對。家長與小朋友一同參與密室逃脫，一方面可以觀察、肯定一下小朋友的創造力，另一方面又可以發掘一下小朋友的無限潛能。

“Children are not things to be moulded, but are people to be unfolded.” Jess Lair

The post 玩中有學! appeared first on LOST.

筆者是註冊專業企業培訓導師，在過往幾年間，曾帶領過好幾百場Team Building（團隊訓練）及 Corporate Training（公司培訓）活動，由本地中小企到國際大企業，說中文的、講英文的都曾參與過。在活動的過程中，一直接觸到很多活動搞手或者策劃人，多數是由人力資源部 (Human Resources) 、秘書 (Secretary) 或者私人助理 (Personal Assistant) 負責； 親眼見證過不少公司每年都是由某位特定同事負責、亦有些公司每年都由不同同事負責，讓每位同事都有機會參與整個籌備過程，希望能夠擦出新火花、亦有可能是搞手在往年的活動出現差錯，立馬換人。因此，有時可以誇張地說「做得好可以升官發財，做不好就隨時被制裁」。根據過往聆聽到不同活動負責人及老闆的心聲和經驗，以下的五大陷阱是活動常見的。

Team Building 的五大陷阱

很多公司都會定期做 Team Building，希望透過團隊活動可以讓同事加深互相了解，尤其是上司對下屬；下屬對上司，發掘大家潛在能力，增加同事之間信任度，溝通效率從而提高生產力，亦可以讓公司上下打成一片、製造歡樂氣氛。但是 Team Building 這項活動對於策劃人來說可算是一把雙刃刀，有時可以令你獲得無限掌聲，有時卻會令你跌落人間地獄。

陷阱1：體力勞動

上山下海、打野戰、雷射槍等等諸如此類團隊活動的確是有苦有樂。年輕一輩必定喜歡刺激，可是較資深的又未必能體會箇中樂趣，尤其是管理層或者老闆。試想一下，在打野戰的時候，想針對你老闆獲勝又不是，除非你真的跟他有血海深仇；想故意放水又害怕做得太過明顯，真是左右做人難。另外，當需要極大體力勞動時，年紀稍長些的前輩們又不未必能受得了，說不好回到公司還會公報私仇。

陷阱2：過於沉悶

舉辦講座、研討會或者交流活動，尤其是銷售檢討，老闆們一定最開心，但是打工仔又不一定會受落。或許你會想在研討會面中加插一些特別的互動環節，不過這樣又會被人容易看穿，說到底都是為了取悅老闆，但卻得失了同事，還是可免則免。

陷阱3：互動欠奉

現在流行VR 或 AR 等等電玩遊戲，大家配帶沉重的裝備，在短短10多分鐘的螢幕裏拼過你死我活。在電玩過程中，未能與同事直接交流，更不用說眼神接觸、身體語言溝通，這些都一一欠奉。在籌備的過程中，請不要忘記這次團隊訓練的最大任務，是為了提高團隊合作精神，從而增加生產力，讓同事之間有進一步的了解、融洽、相處，所以這種互動欠奉的活動真的是不太建議。

陷阱4：過於幼稚

試幻想作為專業人士及高學歷的大家一起來參與「小孩子」的玩意，大家一邊笑一邊做，應該只會不斷製造出很多尷尬場面。有童真固然好，不過你利用公司的資源（金錢）來換取這些場面，真的要視乎你老闆是一個什麼的人，還是選擇小心為上。

陷阱5：欠缺平衡

唱歌或者球類競技活動，除非明知道老闆很喜歡，甚至乎某類型運動或歌唱大部份同事都很在行。否則，相信你也不想一整天只看著某位「一技傍身」同事作個人表演賽，而冷淡了其他在場同事的感受，這些欠缺平衡的活動，你還會相信它是一種團隊訓練嗎？

綜合多年的team building 活動經驗以及答應了很多HR的朋友要求，我整理了一份名叫「Team Building的心得及五大貼士」，希望能夠幫助大家解決難題，只要留下你的電子郵件，天書會立即送上！

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作為一個領袖人物通常有其特質，例如：充滿智慧、了解任務、善於主動、關懷有愛、堅持不懈、擁有自信、承擔責任，最後促進團隊達成目標。

一群人在一個密室逃脫遊戲當中往往會發掘出很多有領袖潛能的人，只要你細心留意就會發覺每一位參與遊戲的人都會存在某些特質是有領袖的元素。舉個例子，相信大家都聽過十二生肖銅像的故事，話說當年一位意大利傳教士伽斯底里奧內為乾隆皇帝設計出十二生肖銅像以作報時之用，至今有好些銅像仍然下落不明。現在，各位隊員就是要進入古堡之內，在這個密室空間尋找線索、破解謎題。遊戲開始時，一些人就知道先要「了解任務」，就是要找出那些不翼而飛的銅像；進入房間之後，通常參與者都會「善於主動」四周觀察一下，捉摸一下，尋找當中或許找到一些不明顯的線索，由於未必能即時解開謎題，你要善用隊友之間的「智慧」，繼續「堅持不懈」，這一點可能有些人會缺乏「自信」，所以可能輕易放棄解謎直接尋求店員協助，不過若然你隊友當中一些「關懷有愛」，會盡量鼓勵大家。

挫敗感的重要性

「不要告訴我你的問題有多大，只要向問題說你的能力有多大！」振奮人心由此而來，時間一分一秒的過去，姑勿論成功逃脫與否大家仍然願意「承擔責任」，就是要面對那種挫敗感，如何把悲憤變成力量，更加清楚明白自己團隊當中的長與短，這樣更加可以提高團隊之間的合作及生產力。所以說在一個密室逃脫遊戲當中，往往並不是遊戲那麼簡單，每一個細節、每一個情節、每一個關卡、每一個謎題、每一個隊員之間的合作都會有不同的火花，領袖除了是發掘出來還有是培育出來。飛機也是在逆風當中才能起飛，正正就是密室逃脫種種難題難關需要你的小宇宙一起破解，取得成功！

如欲了解更多有Team Building 的技巧，可瀏覽「人力資源管理（HR）必看天書」。

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